Terms and Condition
Welcome to Custom Clothing Company. Please note that by accessing any area of Custom Clothing Company, you agree to be bound and to abide by these Terms of Use. We also strongly advise you to see our full privacy policy statement.
Order Terms
Our order terms are contained under the sections headed Ordering and Shipping and Delivery. All orders are subject to these order terms in addition to these Terms of Use.
Our trademarks, service marks and copyright
Custom Clothing Company graphics, logos, service marks and trademarks and its affiliates and subsidiaries may not be used without the prior written consent of Custom Clothing Company or its affiliates or subsidiaries. All other trademarks, product names, company names and logos appearing on Custom Clothing Company are the property of their respective owners. All content on our site, including design, text, graphics, logos, button icons, images, software and audio clips; any improvements or modifications to such content; any derivative works thereof; the collection, arrangement and assembly of all content appearing on Custom Clothing Company, are the exclusive property of Custom Clothing Company and are protected by United States of America and international copyright and other applicable intellectual property laws. All software used on our site is the property of Custom Clothing Company or its software suppliers and is protected by United States of America and international copyright and other applicable intellectual property laws.
Use of Site
This site may currently only be used as a shopping resource or to conduct on-line communications. You may not distribute or commercially exploit the site or any part of its content (whether by reproduction, retransmission, dissemination, sale, broadcast, circulation, republication, amendment, re-delivery using "framing" or similar technology or otherwise). Any use of the on-line communication features of this site may only be used for lawful purposes and you may not post or transmit any material which is objectionable (whether harmful, threatening or otherwise); Custom Clothing Company reserves the right (but without the obligation or liability) to prohibit or remove any such material
Resale Purpose is Not Permitted
All products sold are for customers' use only and shall not be commercially resold Custom Clothing Company may refuse any purchasing order which it suspects is for commercial resale.
Disclaimer
The site and its content are provided on an "as is" basis without warranties of any kind, whether express or implied (except only as may be implied by applicable law). Custom Clothing Company is only providing a venue for the sale of products on its site and shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages (including damages for loss of profit or intangible loss related to your use of the site or use of any of the products purchased at its site). Please read all information, warranties or warnings provided by the manufacturer owner or seller of the products on or in the product packaging and labels before using any product purchased on Custom Clothing Company. Custom Clothing Company shall not be liable for the accuracy, fitness for a particular purpose or quality of such products or reliability of any information provided by any manufacturer owner or seller of such products and it is your responsibility to evaluate such information. Although Custom Clothing Company uses reasonable efforts to have the colors of the images of its merchandize displayed as accurately as possible on the site, we do not warrant that the color will be accurately displayed by your monitor.
Termination
Custom Clothing Company may terminate or suspend your access to all or part of the site, without notice, for any conduct that Custom Clothing Company, in its sole discretion, believes is in violation of any applicable law or is harmful to Custom Clothing Company Clothing or a third party.
Notice
Custom Clothing Company may deliver notices to you by means of electronic mail, a general notice on Custom Clothing Company or by post. You may give notice to Custom Clothing Company at any time by means of electronic mail to Custom Clothing.
Modification of Terms
These Terms of Use (including the order terms contained in the Help page) may be modified from time to time. You should therefore read these Terms of Use and the order terms before you place any order.
Governing Law
These Terms of Use (including the order terms contained in the Help page) shall be governed by and construed in accordance with the laws of United States of America. You irrevocably agree that the courts of United States of America Special Administrative Region shall have exclusive jurisdiction in relation to any claim or dispute concerning or arising from these Terms of Use and the order terms.
Privacy Policy
Information collected
All your information provided will be added to our database. Custom Clothing Company may use the information for statistical analysis and communication purposes. The information is only use to fulfill your special request. We will never be passed on, rent or sell your information to any third parties. We are taking care of your information just like our own information. We will not take any risk if there is possibility to lack your information.
Cookies and Tracking system
Custom Clothing Company may use cookie and tracking system depending on the features offered. Cookie and tracking system are useful for gathering information such as number of visitors, browser type and operation system, and understanding how visitors use the function. Cookies can also help customizing for visitors. Personal information cannot be collected via cookies or other tracking system. However, if you previously provided personally identifiable information, cookies may be tied to such information.
Contact us
If you have any questions, concerns or comments regarding privacy policy or the use of your information, please contact us.
Delivery Policy
Delivery Methods
For all orders, we will use International Courier to deliver. The normal delivery time is 5 business days. If nobody is at the delivery address at the time of delivery, the courier will contact the consignee to re-arrange the delivery. Before products to be delivered out, all orders must be paid by credit cards through online.
Delivery time
Orders are processed soon after receipt to ensure that your items are shipped to you as soon as possible. You are expected to receive your orders within 4 weeks depending on the delivery country.
These are estimated delivery times only and we cannot be responsible for delays due to customs and/or duty regulations and procedures. Although Custom Clothing Company cannot guarantee delivery times, we do our best to process orders as soon as we receive them.
Refund
Return and Cancellation policy
All our clothing is 100% custom tailored and we have NO REFUND or RETURN policy. We will do everything to correct the error and replace the garment. Customer wants to change or cancel anything regarding the order, please contact Custom Clothing Company first. No return will be accepted without a RMA** (Return Material Authorization) number. Any return without a RMA number will be refused. Custom Clothing Company reserves the right to refuse any return or cancellation.
** Return Material Authorization (RMA) is a transaction whereby the recipient of a product arranges to return goods to the supplier to have the product repaired or replaced from the same retailer or corporation within the product's warranty period.
In the following cases, the claim will not be accepted.
Security
Online Security
The online transaction processing is provided by asiapay using the highest commercially available encryption technology - Extended Validation (EV) SSL Certificate encryption. All confidential information is automatically encrypted before it is transmitted, to protect the data from being read and interpreted.
Welcome to Custom Clothing Company. Please note that by accessing any area of Custom Clothing Company, you agree to be bound and to abide by these Terms of Use. We also strongly advise you to see our full privacy policy statement.
Order Terms
Our order terms are contained under the sections headed Ordering and Shipping and Delivery. All orders are subject to these order terms in addition to these Terms of Use.
Our trademarks, service marks and copyright
Custom Clothing Company graphics, logos, service marks and trademarks and its affiliates and subsidiaries may not be used without the prior written consent of Custom Clothing Company or its affiliates or subsidiaries. All other trademarks, product names, company names and logos appearing on Custom Clothing Company are the property of their respective owners. All content on our site, including design, text, graphics, logos, button icons, images, software and audio clips; any improvements or modifications to such content; any derivative works thereof; the collection, arrangement and assembly of all content appearing on Custom Clothing Company, are the exclusive property of Custom Clothing Company and are protected by United States of America and international copyright and other applicable intellectual property laws. All software used on our site is the property of Custom Clothing Company or its software suppliers and is protected by United States of America and international copyright and other applicable intellectual property laws.
Use of Site
This site may currently only be used as a shopping resource or to conduct on-line communications. You may not distribute or commercially exploit the site or any part of its content (whether by reproduction, retransmission, dissemination, sale, broadcast, circulation, republication, amendment, re-delivery using "framing" or similar technology or otherwise). Any use of the on-line communication features of this site may only be used for lawful purposes and you may not post or transmit any material which is objectionable (whether harmful, threatening or otherwise); Custom Clothing Company reserves the right (but without the obligation or liability) to prohibit or remove any such material
Resale Purpose is Not Permitted
All products sold are for customers' use only and shall not be commercially resold Custom Clothing Company may refuse any purchasing order which it suspects is for commercial resale.
Disclaimer
The site and its content are provided on an "as is" basis without warranties of any kind, whether express or implied (except only as may be implied by applicable law). Custom Clothing Company is only providing a venue for the sale of products on its site and shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages (including damages for loss of profit or intangible loss related to your use of the site or use of any of the products purchased at its site). Please read all information, warranties or warnings provided by the manufacturer owner or seller of the products on or in the product packaging and labels before using any product purchased on Custom Clothing Company. Custom Clothing Company shall not be liable for the accuracy, fitness for a particular purpose or quality of such products or reliability of any information provided by any manufacturer owner or seller of such products and it is your responsibility to evaluate such information. Although Custom Clothing Company uses reasonable efforts to have the colors of the images of its merchandize displayed as accurately as possible on the site, we do not warrant that the color will be accurately displayed by your monitor.
Termination
Custom Clothing Company may terminate or suspend your access to all or part of the site, without notice, for any conduct that Custom Clothing Company, in its sole discretion, believes is in violation of any applicable law or is harmful to Custom Clothing Company Clothing or a third party.
Notice
Custom Clothing Company may deliver notices to you by means of electronic mail, a general notice on Custom Clothing Company or by post. You may give notice to Custom Clothing Company at any time by means of electronic mail to Custom Clothing.
Modification of Terms
These Terms of Use (including the order terms contained in the Help page) may be modified from time to time. You should therefore read these Terms of Use and the order terms before you place any order.
Governing Law
These Terms of Use (including the order terms contained in the Help page) shall be governed by and construed in accordance with the laws of United States of America. You irrevocably agree that the courts of United States of America Special Administrative Region shall have exclusive jurisdiction in relation to any claim or dispute concerning or arising from these Terms of Use and the order terms.
Privacy Policy
Information collected
All your information provided will be added to our database. Custom Clothing Company may use the information for statistical analysis and communication purposes. The information is only use to fulfill your special request. We will never be passed on, rent or sell your information to any third parties. We are taking care of your information just like our own information. We will not take any risk if there is possibility to lack your information.
Cookies and Tracking system
Custom Clothing Company may use cookie and tracking system depending on the features offered. Cookie and tracking system are useful for gathering information such as number of visitors, browser type and operation system, and understanding how visitors use the function. Cookies can also help customizing for visitors. Personal information cannot be collected via cookies or other tracking system. However, if you previously provided personally identifiable information, cookies may be tied to such information.
Contact us
If you have any questions, concerns or comments regarding privacy policy or the use of your information, please contact us.
Delivery Policy
Delivery Methods
For all orders, we will use International Courier to deliver. The normal delivery time is 5 business days. If nobody is at the delivery address at the time of delivery, the courier will contact the consignee to re-arrange the delivery. Before products to be delivered out, all orders must be paid by credit cards through online.
Delivery time
Orders are processed soon after receipt to ensure that your items are shipped to you as soon as possible. You are expected to receive your orders within 4 weeks depending on the delivery country.
These are estimated delivery times only and we cannot be responsible for delays due to customs and/or duty regulations and procedures. Although Custom Clothing Company cannot guarantee delivery times, we do our best to process orders as soon as we receive them.
Refund
Return and Cancellation policy
All our clothing is 100% custom tailored and we have NO REFUND or RETURN policy. We will do everything to correct the error and replace the garment. Customer wants to change or cancel anything regarding the order, please contact Custom Clothing Company first. No return will be accepted without a RMA** (Return Material Authorization) number. Any return without a RMA number will be refused. Custom Clothing Company reserves the right to refuse any return or cancellation.
** Return Material Authorization (RMA) is a transaction whereby the recipient of a product arranges to return goods to the supplier to have the product repaired or replaced from the same retailer or corporation within the product's warranty period.
In the following cases, the claim will not be accepted.
- Customer claimed with unreasonable reason.
- Product damaged by customer.
Security
Online Security
The online transaction processing is provided by asiapay using the highest commercially available encryption technology - Extended Validation (EV) SSL Certificate encryption. All confidential information is automatically encrypted before it is transmitted, to protect the data from being read and interpreted.